Icecat: Agentic AI

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Agentic AI is the future of online sales for manufacturers

Icecat offers advanced AI-driven services that empower brands, retailers, and distributors to optimize their product content and enhance digital commerce experiences. Leveraging cutting-edge natural language processing (NLP) and machine learning (ML) technologies.

Icecat’s services vary from genAI, AI search, AI agents to MCP (Model Context Protocol) services to enable agentic AI. This ensures that businesses can scale their content globally while maintaining accuracy, consistency, and cultural relevance.

One of the core strengths of Icecat’s AI services lies in content standardization. By analyzing vast datasets, the AI automatically classifies products, extracts key attributes, and aligns them with industry standards. This reduces manual work, eliminates errors, and accelerates time-to-market for new assortments. Additionally, Icecat AI can generate compelling product descriptions and marketing texts tailored to different audiences, improving conversion rates and customer engagement.

Icecat also integrates AI-driven analytics, helping partners gain insights into product performance, content quality, and consumer behavior. These insights support data-driven decision-making and more effective digital shelf management.

By combining decades of expertise in product content with state-of-the-art AI, Icecat enables companies to future-proof their e-commerce strategies. The result is richer, smarter product content that drives visibility, trust, and sales in today’s competitive online marketplace.

How it works

As part of Open Icecat participation, Icecat takes care of an MCP (Model Context Protocol) server, that speaks the language of AI Agents. The MCP server respects your brand's content syndication policies as has been set in general, from public to restrictive.

Further, depending on your brand's commercial challenges, Icecat can help with creating AI Agents for a variety of activities: AI-assisted search, an AI shopping assistant helping with selecting the right product, or AI agents that are part of a more complex e-commerce workflow.
  • Agentic syndication
    The Icecat MCP server, is supporting the AI agents of channel partners with Open Icecat product data, just in time for their AI context. To answer any question regarding a brand's products with correct and authoritative content.
  • Branded AI agent
    An AI Agent can be fully customized to the look and feel of a brand, to seemlessly bland in in a brand's product stories or sites.
  • AI search
    AI search is replacing or complementing a classic text search engine with a tool that can translate the intent of a shopper or business partner into a database query. An AI agent can be of help to transform it into useful suggestions that are relevant to the respective user.
  • Generative AI
    GenAI (Generative AI) includes generation of marketing texts, bullet points, feature illustrations and other textual data or digital assets that contribute to a more efficient and effective communication style. By incorporating a brand book in the content creation process, the output can be in harmony of how a brand wants to present it products.
  • GEO (and SEO) support
    SEO is dead, long live SEO. Search Engine Optimization returns in the form of GPT Engine Optimization (GEO). Icecat is continuously updating its web publications, also on partner sites, to cover for the latest insights in GEO (and SEO). A field that is quickly moving.
  • Access control
    Hatch provides manufacturers with an administrative login and logins for individual country managers so that information is restricted while the involved persons in your organization have access to relevant information.
  • Smart shopping solutions
  • Enhance the online consumer experience
  • Engage with your channel partners & resellers by providing free leads
  • Monitor performance (leads & sales volume)
  • Increase your sales!