- - 24x7 direct access to in-region non-scripted ProSupport engineers
- - Hardware and software support, proactive issue resolution with telemetry-driven insights.
- - Next business day onsite support after remote diagnosis
- - Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
- - Self-heal before issues occurImprove Productivity
- - Benefit from hyperefficient resolution
Upgrade from 3Y Basic Onsite to 3Y ProSupport
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
DELL 3Y Basic Onsite to 3Y ProSpt, 3 year(s), 24x7x365
DELL 3Y Basic Onsite to 3Y ProSpt. Number of years: 3 year(s), Service time (hours x days): 24x7x365