HP 5 year Wolf Protect and Trace Hardware Support

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Reasons to buy
  • Protect your devices and data
    Protect your sensitive devices and data with threshold cryptography to find, lock, and erase files from premium HP laptops.[1,2,4]
  • Speed IT response with simple, integrated monitoring
    Improve IT response time to lost or stolen devices with integrated monitoring through the HP TechPulse[2] simplified user dashboard.
  • Help reduce cost and worry
    Help mitigate risk and reduce the costs associated with losing a PC with HP Wolf Protect and Trace.[1]
Specs
Supplier features
Support type Protection services
Place of service Remote
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 5 years

Supplier features
Response time Next available agent
Service method Phone
Additional support option Wolf Protect and Trace
Care Pack type Electronic
Coverage period 60 month(s)
Warranty type S
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Disclaimer HP 5 year Wolf Protect and Trace Hardware Support :

[1] By default HP will deliver HP Care Pack support services in the country where purchased. For further information on HP Care Pack support coverage for hardware products in a different geographic location, please check the Care Pack Terms and Conditions for your respective country and the datasheets for your specific Care Pack. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
[2] HP TechPulse a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP TechPulse follows stringent GDPR privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access with connection to TechPulse portal is required. For full system requirements, please visit http://www.hpdaas.
[3] Hardware-enforced refers to HP Sure Run Gen4 and higher which is available on compatible HP PCs with this service and requires Windows 10 and higher.
[4] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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